Frequently Asked Questions

Frequently Asked Questions (FAQs)

Parking information can be found under Travel / Location & Parking.

The Upper Lot has limited availability of paid parking that must be paid in advance.  The Lower Lot is free.

Yes.  You can defer your registration for one year, however it is at a 50% discount.  A 50% off discount code will be provided for use in the following year only.  Full, 100% deferment, is not available.

Deferrals must be made a minimum of one week prior to the event.  Deferral requests within the week prior to the event will not be accepted.

Please email info@tourdebigbear.com to request the 50% off discount code or for questions.

Yes you can transfer your registration to a friend.

  • There is a $10 fee to process the transfer. Additional registration fees may apply.*
  • To process your transfer visit Active.com.

*Please read the “Notes About Transfers” at the bottom of the page at Active.com prior to initiating a transfer.

Contact info@tourdebigbear.com with questions.

The Golden Bear VIP Pass can be purchased during your registration process at Active.com.

If you have already registered, you can add the Golden Bear VIP Pass in your Active.com “My Events” page.  Log in to Active.com using the email address you registered with.  Locate your name (usually in the top right of the page/app) and scroll down to My Events.  Locate the Tour de Big Bear event and add your pass.

Please visit our Schedule of Events page and scroll down to “Ride Start Times”.

Jerseys can be purchased online at Active.com when registering or by going to our online store at Athlos.com.

Please note that there will be a cut-off date in the months prior to the event in order for our supplier to begin processing apparel orders.  Orders placed prior to that date (generally sometime in June) will receive their order via mail prior to the event.  Orders placed after that date will not be received in time for the event.

Apparel will be available for purchase on-site at the Expo.

Contact info@tourdebigbear.com with questions.

Course routes can be downloaded as follows:

Road

Gravel

Mountain Bike (MTB)

For assistance in any of the course routes, including downloading, please contact dirtyrides@tourdebigbear.com.

Food will be available for purchase on-site following the event on the upper deck at Bear Mountain, adjacent to the Expo area.

There is no on-site breakfast.  Please check out local area restaurants and cafes for early morning coffee and breakfast options.

We cannot have a successful event like the Tour de Big Bear without the help of our many volunteers.  We welcome and appreciate your support!

If you would like to volunteer, please complete the inquiry form on our Volunteer page and we will get back with you as to spots and availability.